Recently Reviewed

Our most recently reviewed model shops, with the latest review at the top of the list.
Bromsgrove Models
9/10 9/10
"The service was excellent with price was right and..."
Read more
The Train Shop
10/10 10/10
"Of the many model shops I have visited this is by ..."
Read more
Bromsgrove Models
10/10 10/10
"Not being familiar with using the internet. I look..."
Read more
Alton Model Centre
10/10 10/10
"I have known this owner since I was 12, 50 years a..."
Read more
Modelzone Cardiff
0/10 0/10
"I bought a remote control helicopter as a present ..."
Read more

Lord and Butler Model Railways

Lord and Butler Model Railways
Address: The Pumping Station, Penarth Road, Cardiff CF11 8TT

Telephone: 02920 667225

Data Source: User Submitted
Model Shop Ratings
CriteriaCustomer Rating
Overall Rating 8/107.5/10
75%
of users recommended this shop
Lord and Butler Model Railways is rated 7.5 out of 10 from 4 Reviews
Refreshing attitude to buying public
Comments
Overall Rating9/10415.0/10
Bought a job lot of n gauge wagons at Bridgenorth toy fair what a pair nice guys i met. All the items were all in very good condition and the price we settled at was fair. Having a brief conversation with them i hope many more purchases can be made from them. I hope to travel down to Cardiff to visit the shop when work permits

Submitted By: Owain Jenkins Kidderminster



Recommended Recommended
I have always found the staff to be friendly approachable...
Comments
Overall Rating10/10415.0/10
I have always found the staff to be friendly approachable and very helpful. All items purchased have been tested prior to me bringing them home and they have only ever been helpful on the phone. The only criticism could be that they have so much stock you need to set aside at least an hour just for a quick browse....but is that really a problem? I drop my wife off in Cardiff for a shopping day and I know where my morning will be spent. Highly recommended!!

Submitted By: David J Spencer



Recommended Recommended
We are open 7 days a week and have never been contacted b...
Comments
Overall Rating10/10415.0/10
We are open 7 days a week and have never been contacted by C Johns. We are easily contactable by email as well although he obviously prefers to post bad reviews on internet websites. I do not see what relevance his comments have to reviews of model shops as he has clearly never visited our shop. We remain the busiest and best stocked specialist model railway shop in South Wales. If C Johns is a genuine customer with a complaint about a product we will always replace or refund and take up the issue with the manufacturer at our own expense.

Submitted By: Adrian Butler



Recommended Recommended
Uncontactable on the phone. Bought a farish coach from th...
Comments
Overall Rating1/10415.0/10
Uncontactable on the phone. Bought a farish coach from them at a toy fair , on opening the box all the buffers missing. Cannot recommend

Submitted By: C. Johns



Not Recommended Not Recommended
Write a Review
Name:
Please confirm you are a human and tick this box.
This page was last updated on 3 Jan 2012