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E A Models

E A Models
Address: Vicars Cross Road, Vicars Cross, Chester, Cheshire CH3 5NL

Telephone: 01244 311442

E A Models is now CLOSED

Data Source: Hornby Stockist
Model Shop Ratings
CriteriaCustomer Rating
Overall Rating 4/104.3/10
50%
of users recommended this shop
E A Models is rated 4.3 out of 10 from 4 Reviews
This shop has now closed down, and is now a carpet shop! ...
Comments
Overall Rating0/1067.0/10
This shop has now closed down, and is now a carpet shop! (March 2011). I did buy some railway stuff here, but essentially they were really only interested in radio control planes and boats.

Submitted By: Tom Tyson



Not Recommended Not Recommended
Never had any problems with online orders with this shop.
Comments
Overall Rating7/1067.0/10
Never had any problems with online orders with this shop.

Submitted By: Not Specified



Recommended Recommended
When I moved to Chester I thought great, a local model sh...
Comments
Overall Rating4/1067.0/10
When I moved to Chester I thought great, a local model shop just down the road.

I paid them a visit and the shop is well stocked and the staff friendly. Its really more of a R/C shop than a model railway shop , but still had a varied amount of railway stuff.

Some new models were due and I asked that they contact me when in stock so that I could come and purchase, this was not a problem and they took my contact details.

Never heard from them after the models release. Rang to enquire to be told they were now sold out. They had no idea why they had not contacted me! I thought ok, maybe a temp blip, we all get them. So preordered another item. Again item was released and I heard nothing. Rang again and again they had no stock left and no idea why I was not contacted.

So now even though this shop is only about 3 miles away, I deal with other shops much further away. Says it all really.


Submitted By: G Sherwood



Not Recommended Not Recommended
Placed an order with them for the Bachmann Pullman named ...
Comments
Overall Rating6/1067.0/10
Placed an order with them for the Bachmann Pullman named Eagle, as they seemed to be the only company with stock of said item. (Wanted this specific Pullman carriage, as it is now in use on my favourite restored line - The Watercress Line).

Received a mail to say my order had been received but then heard nothing more for some time. Eventually, after mailing them with no reply, I rang the number and spoke to a very nice lady who informed me that they had not got stock of the item in question any longer and had cancelled the order. She told me that they had mailed me via the website.

I have just been to the site and there doesn't seem to be any way to access such a mailing system, and they are still advertising the item on the site despite not having stock of it. The direct contact was pretty good but the electronic part of their systems was disappointing to say the least.

Sorry E A Models but I hope that should I place future orders with you I feel the service is improved.


Submitted By: Philip Smith



Recommended Recommended
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This page was last updated on 31 Jan 2012